Privacy Policy Effective Date: 13 April 2026 MegaScaleDieCast

MegaScaleDieCast (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).

1. What Personal Information We Collect We collect only the information necessary to process your orders and improve your shopping experience:

  • Contact details: Name, email address, phone number, delivery address.
  • Payment information: Processed securely by our payment gateway (we never store full card details).
  • Order history and browsing behaviour on our website.
  • Technical data: IP address, browser type, cookies (for site functionality and analytics).

2. How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you about your order, returns, refunds or important updates.
  • To improve our website and product offerings (anonymised analytics).
  • To send occasional promotional emails (you can unsubscribe at any time).
  • To comply with legal obligations.

3. Sharing of Personal Information We do not sell your personal information. We may share it only with:

  • Our trusted service providers (payment processors, courier companies, hosting providers) who are bound by POPIA-compliant agreements.
  • Legal authorities only when required by law.

4. Cookies and Tracking We use essential cookies for the website to function (cart, login). You can manage cookies through your browser settings. Analytics cookies help us understand site usage but do not identify you personally.

5. Your Rights under POPIA You have the right to:

  • Access the personal information we hold about you.
  • Correct inaccurate information.
  • Request deletion of your information (subject to legal retention requirements).
  • Object to the processing of your information.
  • Lodge a complaint with the Information Regulator (South Africa).

6. Data Security We use industry-standard security measures to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.

7. Retention of Information We keep your information only as long as necessary for the purposes listed above or as required by law (usually 5–7 years for tax and accounting records).

8. Changes to This Policy We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date.

9. Contact Us If you have any questions about this Privacy Policy or wish to exercise any of your rights, please contact us:

Email: admin@megascalediecast.co.za Phone: +27 76 830 1536 Operating hours: 7 days a week, 10:00 am – 6:00 pm SAST